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In addition, the OEM has launched a North American-wide rapid assessment service called Rapid Check, which provides diagnostics at Peterbilt dealer locations in two hours or less.In 2012, when Daimler Trucks North America (DTNA) launched Elite Support, a collaborative program with its truck dealers, Freightliner and Western Star branded dealerships began focusing on providing rapid diagnostics, improved turnaround times and consistent communication for fleets using their service offerings.The OEM also offers On Command Repair Advocate, a concierge system connecting customers, dealers and Navistar support groups via a web-based case file system to expedite repairs.In addition, participating Accelerated Service locations in the International dealer network guarantee a full diagnosis, a detailed evaluation of any repairs needed and an estimate within two hours of a truck’s arrival at one of their facilities.“Outsourcing maintenance to an OEM dealer network can provide fleet managers with the assurance that they have access to OEM-trained technicians who adhere to the most up-to-date service standards,” says Cory Just, Navistar’s director of field service.
DTNA dealers are also using Express Write Up, a mobile application that allows service advisors to wirelessly create a complete repair order.
The loan is used to pay off your debts, then you pay off the new consolidation loan rather than dividing your payments to your creditors.
You may be able to take out a debt consolidation on your own using the a home equity loan or a debt consolidation loan from a bank.
Separating from the pack: ERL Intermodal is meeting its customers’ needs with the right equipment, business practices Gas gains market share: Mitsubishi Fuso Truck of America introduces its new gasoline-powered lineup Adding service value with technology and software Providing value: Enabling more effective aftermarket service The merger of Container Port Group, ASF Transportation Group means growth and success Separating from the pack: ERL Intermodal is meeting its customers’ needs with the right equipment, business practices Gas gains market share: Mitsubishi Fuso Truck of America introduces its new gasoline-powered lineup In the past several years, OEMs have invested in their dealer networks, launching premium dealer designations, triage truck lanes to address smaller fixes and improving overall service.
Let’s take a look at what each truck company brings to the service table.